FAQ

May I return my item(s) if I am not happy with the purchase?

Yes. We offer return options for a full refund provided the item(s) have not been used or damaged and in the original packaging. Some restrictions may apply.

 

Is your payment system secure?

Yes. You can shop with confidence as we use the Shopify secured payment system to process the payments and you can also pay via PayPal.

 

How soon will I get my item(s)?

Your item(s) is dispatched within 3 days of receipt of order so you get them as quickly as possible. However, due to current world events, our supply chain may experience delays. We ask that you remain patient. Your item(s) is on the way.

 

May I speak to an agent if I need help?

Yes. We have customer service available. You can also drop us an email at info@daddyssecrettoolbox.com

 

Will my package arrive discretely packaged?

Yes. Your package will arrive discretely packaged to respect your privacy.